FAQs

Do I leave  my Biowashball® in the machine during the rinse cycle? Yes, you can leave the Biowashball®  in the machine throughout the entire  cycle – the Biowashball® will continue its washing action during any rinse cycles.

Can I turn the rinse cycles off? As there are no chemicals, fillers or residues  to remove, there is nothing to rinse out.  Once you have rinsed out any trace of dirty wash water, you can reduce or remove any additional rinse cycles if your machine permits it and thus save time, electricity and water.

Can I use cold water? Yes, you can use cold water with the Biowashball®.  The maximum temperature recommended for whites and linen, is 50 deg C.

What about my whites? The Biowashball® does not contain bleach or whitener.  There are natural products available with non-chemical whitening properties, which can be used to soak whites overnight, should you feel your whites have become a little dull.

Will Biowashball® remove stubborn stains? Biowashball® is not a spot and stain remover.  As when using ordinary washing powders, spots and stains still have to be pre-treated.

Is Biowashball® effective with hard water? Yes, the Biowashball® works in all water types.

Can I use some detergent with my Biowashball®? Yes, you can use a little biodegradable detergent in the machine when using your Biowashball®.

Will the Biowashball® damage my delicate fabrics? Washing machines can be very rough on delicate clothes and it is therefore recommended that all delicates be placed in a laundry bag prior to washing.